Customer Service

  • Online Purchases

    For merchandise purchased online, un-used merchandise in perfect condition can be returned for store credit within 10 days. All jewelry is NON-REFUNDABLE. For all return inquiries email cynthia@springstreetboutique.com

    Orders should be shipped back to the store.

    1043 Emmet St NCharlottesville, VA 22903

    In- store purchases

    For purchases made in our shop, we can accept returns or exchanges for store credit only, with receipt, on items in original packaging and in re-sellable conditions within 7 days of purchase.

  • What kind of things does Spring Street carry?

    Spring Street is a carefully curated boutique; we carry everything from clothing to jewelry, books, candles, purses and more!

    Can I return Jewelry?

    No, all jewelry is NON-refundable

    Do you have a sale rack?

    Although we don't have a sale rack, we do often run promotions

    What sizes do you have?

    The bulk of our clothing is in sizes Small, Medium and Large, but for most apparel, smaller and larger sizes can be ordered.

    Do you offer styling appointments?

    Come on in and one of our knowledgeable sales associates can help you find the perfect apparel!

  • MOST orders are shipped at a flat rate of $12 but some orders are subject to adjustment based on weight of package.

    Shipping is not covered for returns.